HP iPaq Pocket PC h6315
Manufacturer: HP Part number: FA239A#ABA
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Accessories
- Manufacturer info
- Bottom Line:
- While bulky, the iPaq h6315 offers strong performance and plenty of high-end features for professionals looking for an all-in-one device.
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Where to buy
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|---|---|---|---|---|
| Amazon.com Marketplace |  | In stock | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 02/08/2010 |
CNET editors' review
HP iPaq Pocket PC h6315 price range: $599.99
- Reviewed by: Bonnie Cha
- Edited by: John Morris
- Reviewed on: 07/25/2004
- Released on: 07/26/2004
The good: Four-way wireless (IrDA, Bluetooth, Wi-Fi, and quad-band GSM/GPRS) capabilities; built-in VGA camera; user-replaceable battery; speakerphone.
The bad: Bulky; keyboard is not integrated; keys are cramped; somewhat sluggish performance; washed-out screen.
The bottom line: While bulky, the iPaq h6315 offers strong performance and plenty of high-end features for professionals looking for an all-in-one device.
User reviews
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Buyer Beware! If you depend on your PDA, you should consider another solution.
by MagellanGuy on April 13, 2005
Pros: Integration (sort of) of PDA, cell phone, and camera.
Cons: Cell phone and PDA are independent functions, Bluetooth implementation is faulty, phone drops calls at random, has poor reception, and PDA requires a soft reset several times throughout the day
Summary: I'm an early-adopter and expect new technology to be filled with interesting challenges. I was not disappointed with the h6315 or T-Mobile.
Soon after receiving the h6315 on 8/...Summary: I'm an early-adopter and expect new technology to be filled with interesting challenges. I was not disappointed with the h6315 or T-Mobile.
Soon after receiving the h6315 on 8/26/2004, T-Mobile support (I refuse to refer to them as Customer Care because they are neither "customer-centric" nor "caring") told me to perform a ROM update.
The ROM update probably fixed something, but it did not improve the erratic Bluetooth implementation (Motorola and Jabra headsets were equally difficult to connect and keep connected and the connection to my IBM ThinkPad was more off than on). The ROM upgrade also did not fix the several-times-a-day need to perform a soft reset because the PDA and phone locked-up.
One T-Mobile support rep told me that she recommended disconnecting the cell, WiFi, and Bluetooth services at the beginning of each day and then reconnecting them one-at-a-time to help the phone find itself. I wondered if I should place a call to Dr Phil?
The PDA performed a hard reset (all by itself) twice during the past 8 months for no apparent reason. As you probably know a hard reset obliterates all your data and programs and requires that you restore your most recent back-up. Thank goodness I am a back-up zealot.
The cell phone reception is not nearly as good as a throw-away Nokia Voice Stream unit connected to T-Mobile using the same SIM as the h6315. Also, the h6315 randomly drops calls that extend beyond 20 minutes.
All of these complaints have been recorded with T-Mobile support and their scripted response is, "we are aware of the issue and working on a solution."
Now comes the really incredible part. On March 30,2005 T-Mobile sent me an e-mail containing a link to a site containing another ROM patch. I was thrilled, T-Mobile proactively notified me of a solution. I didn't have to contact them first! Also, the download site indicated that the update would improve overall stability, Bluetooth® performance, voice quality, e-mail performance, and other general improvements.
Very cool, I thought.
Not so fast! A long and painful story followed. Here is the short version. The ROM update locked-up my h6315. I mean LOCKED_UP with no recourse--no soft reset, no hard reset, no battery drain, not even all the kings horses and all the kings men could put the h6315 back together again.
T-Mobile support didn't seem too surprised and said they would "express" me a replacement unit for $15 and, oh by the way, DHL Express could take up to three business days. No one at T-Mobile every understood that in the real world "express" means absolutely, positively, overnight.
One support robot did put down his script long enough to promise to credit me the $15 fee because he agreed that this was not my fault. He then informed me that the "replacement" unit would probably not be a "new" h6315, but would be a "refurbished" model. Oh goodie! I'm feeling really special now and know that the $200 per month service plan I selected really carries some weight with T-Mobile's accountants.
After three business days, the refurbished replacement PDA had not arrived and after speaking with 3 T-Mobile support personnel, I learned that the h6315 was on back-order and I could expect a replacement in an additional 21 days or so. The "or so" concerned me.
I have now been without my $499 h6315 for 11 days and expect to be without it for at least another 16 days. I asked T-Mobile to release me from my Service Agreement and to issue a refund for the purchase price of the h6315, but they refused.
They first said, "we can't," and later correctly stated, "we won't."
T-Mobile did offer a loaner phone, but I would have to pay $100 and it would not have any PDA functionality. T-Mobile also offered a free month of service, but that is not a concession because I will not have cell phone or PDA functionality for at least a month.
I think the h6315 has potential. It has bugs, but I expect that from new technology. What I do not expect or sanction is poor customer service. T-Mobile says, I'm an important customer, but they won't fix the situation they created. In the mean time, my cell phone and PDA are inoperative due to a software patch that T-Mobile instructed me to install.
I have filed a complaint with the FCC, but I really don't expect any resolution. The only recourse I have is posting my opinion on sites like this, on my blog, and by canceling all the T-Mobile accounts my company supports as their Service Agreements expire.
Whatever happened to customer service? How did JD Powers get hoodwinked into recognizing T-Mobile for customer-centric anything. They are horrible. They instructed me to install a software update to fix a problematic phone. The update rendered the phone and PDA inoperative and they refuse to provide a timely resolution.
What part of ownership of a customer's problem does T-Mobile not understand?21 out of 22 users found this user opinion helpful.
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Great PDA, Tragic Phone
by vertebra on March 17, 2005
Pros: PDA great, standard headphone jack, internet handling, WIFI rocks, works really well in Europe
Cons: Worst call handling, battle between software and hardware to recognize cell signal
Summary: PDA's are great. Phone PDA's will one day be so as well, but this isn't.
As a long time convergence guy, I've gotten used to phones ...Summary: PDA's are great. Phone PDA's will one day be so as well, but this isn't.
As a long time convergence guy, I've gotten used to phones that crash. This one does too - nothing special.
But this phone is not a phone. Whenever this phone leaves a coverage area, which is common with T-mobile and its bad coverage, and then re-enters a coverage area you cannot make or receive a call despite the fact you've regained signal. It's amazing. The phone hardware recognizes it has regained a signal (the little green light flashes), but something in the software tells it that it doesn't have a signal and the software dominates. It is the most incredibly frustrating thing and leads to all sorts of ridiculous situations. The phone will ring, but it doesn't believe it has signal so it won't let you answer. It will just keep ringing. Or, when you've finally turned off the phone and turned it back on to force it to recognize signal, it will ring (remembering some long lost phone call), stop, and let you know you have both missed a call and have a voice message. I'd like to blame Microsoft because this happened to me with a Siemens PDA phone that ran Windows as well, but it could be HP.
The only way this phone will work for you is if you never lose signal. This is true in Europe where T-Mobile/Deusche Telecom rules. I love the phone when I?m in Europe. Otherwise, wait for the next wifi phone because the wifi does rock and quickly becomes indispensable.Updated
I have previously reviewed this phone and said it was tragic. It dropped signal and wouldn't recover even if signal was strong. I soft reset all the time. The only thing that worked was the WiFi (I never use bluetooth because it has never worked on any device I've ever used).
I've had the ROB update available from T-Mobile & HP for 1 week and the phone has become a wonder. It is constantly aware of signal strength, no longer drops calls, in other words works as a phone. I'm psyched! If you have this phone and hate it, get the ROM update now!7 out of 7 users found this user opinion helpful.
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awesome, can't believe more people aren't using it
by christovich79 on February 26, 2005
Pros: phone/mp3s/pda organization/battery
Cons: i would love this type of device as thin as possible, but I'm patient with technology.
Summary: This unit is amazing. I've had 4 PDAs now, including palm and pocket pc OSs. I like how pocket pc has always let you play mp3s, and now with ...
Summary: This unit is amazing. I've had 4 PDAs now, including palm and pocket pc OSs. I like how pocket pc has always let you play mp3s, and now with the faster devices we can even rip a DVD and watch it where ever you want. Try that with the treo 650...
I got a bluetooth headset to go with it, so I can have my hands free, and I got a 1 GB SD card. I have the equivalent of a mini-Ipod shuffle now. I use it every few minutes, seriously. I love it. I love it. I love it. I was waiting 3 years for this device, and I'm so glad it's been made. It does so much.
Like any technology that is on the edge of it all, you sometimes have to restart the device, or whatever, but that's to be expected. If someone tells me that they have a convergence device that never locks up, then I believe that person is lying, or just trying to sell me the device. This is the one for me.6 out of 7 users found this user opinion helpful.
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Best PDA/GSM Phone Yet by HP
by WirelessMan on March 15, 2005
Pros: All In One communication, easy to use, versatile
Cons: Battery needs recharge daily if frequently used for calls
Summary: This device has filled the hole of me not purchasing a Laptop. I use it more than I did my laptop and don't have t worry about it being ...
Summary: This device has filled the hole of me not purchasing a Laptop. I use it more than I did my laptop and don't have t worry about it being out dated in 6 months. HP & T-Mobile have done a great job in bringing the best All-In-One communication device for Voice & Data. More businesses should standerdize on this converged device.
5 out of 6 users found this user opinion helpful.
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Dissapointment turns to extreme happiness!
by dynagrup on June 26, 2005
Pros: Bluetooth connectivity, PDA Screen, functionality, ease of use
Cons: Camara, thankfully I did not buy because of that function
Summary: When I first received the IPAQ, I was a little less than thrilled. It seemed bulky, and as I intended to use as a phone, too bulky. However, having owned ...
Summary: When I first received the IPAQ, I was a little less than thrilled. It seemed bulky, and as I intended to use as a phone, too bulky. However, having owned a Treo 600 before, I more or less bought the 6315 because of the Bluetooth connectivity.
I ordered a third party Bluetooth Ear device with the unit, frankly I was dismayed. I could not hear, others could not hear me, reception seemed weak or weaker, even my wife was commenting that I had better go back to the Treo, it was depressing.
That night however, I connected the Bluetooth enabled keyboard, WOW!!!, eatlier that day I bought a Jabaar Bluetooth head set, WOW.
I am generally happy with the unit, there are a couple of flaws that really do not bother me, such as the camara, in short, stinks no matter which way you play it. Another item, why oh why does Microsoft make it impossible to remove programs you will never ever use and just takes up valuable space! I doubt serious business people want or need three different IM programs on their unit, I don't even need one.
Anyway, have owned in the past the Jornada, Palm Pilot, Handspring, PalmOne, now back to HP, will continue with the honeymoon!4 out of 4 users found this user opinion helpful.
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Everything AND the kitchen sink!
by relic2279 on April 12, 2005
Pros: This device can do everything you need it too.
Cons: Price. You get what you pay for.
Summary: I have used this device for awhile now. I've used PDA devices before and never in my life did I believe I would depend on one as much as ...
Summary: I have used this device for awhile now. I've used PDA devices before and never in my life did I believe I would depend on one as much as I have with the Ipaq. At first, there were a couple complaints with this unit. Which is understandable, no devices are perfect. Each has their own flaws.
But with the new firmware update that was released at the begining of this month, the HP Ipaq 6315 is virtually flawless.
If you need or want a PDA that can do EVERYTHING, this is a most wise purchase. Beware however, it's not cheap. But again, as the saying goes; You get what you pay for. I highley recommend this unit.4 out of 4 users found this user opinion helpful.
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For People who say its glitchy just download the Rom Update!! THIS THING ROCKS!!!!!!!!!!!
by guru55 on May 31, 2005
Pros: solid feel, wifi, gsm, amazing connectivity wherever I am
Cons: Not much, the camera is kinda bad but I dont use it.
Summary: I am a business Professional and I need to have a device that keeps me connected wherever I go. I had the treo 650 and I hated it, THIS DEVICE ...
Summary: I am a business Professional and I need to have a device that keeps me connected wherever I go. I had the treo 650 and I hated it, THIS DEVICE IS NOT GLITCHY IF YOU DOWNLOAD AND UPDATE IT PROPERLY! For serious pocket pc and cell phone users this is the right phone for you, for guys who dont know how to even update it your wasting your money and need to stick with the old Nokia. I have traveled to many different countries using this phone, ripped movies to the san disk and watched them on the plane, cruise the high speed web in Europe and so far this thing is unstoppable. You get what you pay for when you buiy the hp6315. If your not a techie like me than ur in way over your head, like the people who are writing these bad reviews.
3 out of 3 users found this user opinion helpful.
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A Good piece of Hardware, Poor support from T-Mo & HP
by cordalehart on March 18, 2005
Pros: All of the software and features that you expect from the Windows Phone Edition OS. +Bluetooth +WI-Fi + A Camera +More Memory
Cons: In-Call & Loud Speakers are a significant step backwards from the Siemens SX56 and T-Mo Phone Edition. The Software that HP released this bundle with software that just doesn't work very well.
Summary: This is a good step forward from the previous T-Mo Phone Edition & AT&T/Siemens SX56. Speakers are worse, but all other hardware features are the same or ...
Summary: This is a good step forward from the previous T-Mo Phone Edition & AT&T/Siemens SX56. Speakers are worse, but all other hardware features are the same or better. The main problems are software glitches: PDA Freezes, Missed Calls, Dropped Calls, Missed email alerts. Pretty much the same problems that high end users complained about on the previous models. BUT FEAR NOT! HP has already released software fixes that address 80% of these problems for the european HP6365 and it is only a matter of months before the ROM update should be released for this one. EVEN BETTER ingenuis americans have hacked (excuse me, Modified) the H6365 Rom update to take to the H6315. Beware though, This is totally unauthorized and could void your warranty. So far no reports of an update killing someones handheld. AND MINE Works Better Than Ever Before! More Signal Bars, Improved Reception, and Wi-Fi quirks eliminated. There is Hope!!
3 out of 3 users found this user opinion helpful.
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excellent pda !!!
by showdog46 on March 1, 2005
Pros: wi-fi, bluetooth, nice assortment of software programs
Cons: VGA is not that good and should be better
Summary: fast wi-fi, excellent bluetooth, adequate processor speed, nice combination of software programs. what more could you ask for..? easy set up. i really like the hp back up utility. I'...
Summary: fast wi-fi, excellent bluetooth, adequate processor speed, nice combination of software programs. what more could you ask for..? easy set up. i really like the hp back up utility. I'm not a business person, but this phone is so handy with keeping up with information. Don't know how i got along without one. my only complaint is the VGA camera. it's really not that good or useful. Good thing i don't really have a need for it. Buy one and tell me after using it for several weeks if you aren't glad you bought it...
3 out of 3 users found this user opinion helpful.
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A waste of time and money.
by BlueChip0528 on April 3, 2005
Pros: Wi-fi (in theory), bluetooth (in theory)
Cons: Wi-fi, bluetooth, poor phone reception, ZERO support
Summary: I have owned the HP 6315 since late August 2004. The Bluetooth capabilities work too sporadically to be relied upon. The phone does well, however, with some database programs, but ...
Summary: I have owned the HP 6315 since late August 2004. The Bluetooth capabilities work too sporadically to be relied upon. The phone does well, however, with some database programs, but overall, not a very good investment. Far too many 'soft resets' for no apparent reason. I make AT LEAST 2-3 'soft resets' each day. Usually after using the phone or, heaven forbid, using the SIM's phone book. If you must spend $450, buy a TREO and get some extra accessories. I'm headed in that direction myself. Too many broken promises from HP and T-Mobile. The latest upgrade resulted in my device's inability to recognize any of my bluetooth devices. Now THAT's progress. A great idea, but not quite ready for prime time. I'll keep my out for the next version . . . .
Good luck.4 out of 6 users found this user opinion helpful.
Specifications
- Manufacturer: HP
- Part number: FA239A#ABA
- Description: The HP iPAQ Pocket PC h6315 with service is equipped with integrated 3-way wireless capabilities (GSM/GPRS, Wi-Fi, and Bluetooth wireless technology) to give you high-speed wireless voice and data connectivity at work, at home, and on the go. The removable, snap-on thumb keyboard lets you easily compose emails, notes, and MMS/SMS messages. The built-in camera allows you to take pictures, view them on the bright 3.5" color screen, and share them instantly via email or MMS.
General
- Product Type Smartphone
- Service Provider T-Mobile
- Width 3 in
- Depth 0.8 in
- Height 5.4 in
- Weight 6.7 oz
- Body Color Silver
- Localization English / United States
Cellular
- Technology GSM
- Band GSM 850/900/1800/1900 (Quadband)
- Phone Design Candy bar
- Phone Navigation Buttons Navigation button
- Voice Recorder Yes
- Wireless Interface Bluetooth, IEEE 802.11b, Infrared (IrDA)
- Application Software Clock, Inbox, Notes, Tasks, Memory, Calendar, Contacts, Pictures, Self Test, Solitaire, Calculator, IPAQ Audio, Jawbreaker, VPN Client, HP Profiles, iPAQ Backup, Align Screen, Power Status, File Explorer, iPAQ Wireless, Voice Recorder, Volume Control, ClearType Tuner, IPAQ Image Zone, iPAQ File Store, HP Image Capture, Infrared Beaming, Bluetooth Manager, HP Image Transfer, Microsoft Pocket Word, Cadenza mNotes (Trial), Microsoft Outlook 2002, Microsoft Pocket Excel, Westtek ClearVue Suite, Microsoft Pocket Outlook, Pointsec File Encryption, Terminal Services Client, Microsoft ActiveSync 3.7.1, Margi Presenter-to-Go (Trial), Microsoft Reader for Pocket PC, Microsoft Pocket Internet Explorer, Windows Media Player 9.0 for Pocket PC
Communicator Features
- Operating System Microsoft Windows Mobile 2003 for Pocket PC Phone Edition
- User Memory 55 MB
Messaging & Data Services
- GPRS (General Packet Radio Service) Yes
Digital Camera
- Sensor Resolution 0.3 megapixels
- Still Image Resolutions 640 x 480
- Still Image Formats JPEG
- Min Illumination 5 lux
GPS System
- GPS Navigation None
Display
- Type LCD display
- Technology TFT
- Display Resolution 240 x 320 pixels
- Diagonal Size 3.5 in
- Color Depth 16-bit (65000 colors)
Digital Player (Recorder)
- Supported Digital Audio Standards MP3
Connections
- Connector Type 1 x USB - 4 pin USB Type A, 1 x Headset jack - Mini-phone 3.5 mm
- Slot Provided 1 x SD Memory Card
Miscellaneous
- Included Accessories Stylus, Headset, Carrying case, Cellular phone docking station
Power
- Type Power adapter
Battery
- Technology - Lithium ion
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - Parts and labor - 1 year, Technical support - 90 days
Manufacturer info
- HP
- Manufacturer profile
- Browse HP products on Shopper.com
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- Website: http://www.hp.com
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185
